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The Chartered Institute of Library and Information Professionals (CILIP) have recently overhauled their membership app, offering a richer reading experience for its members.

The app is now a hub for CILIP content, from local libary news to its monthly membership magazine, CILIP Update.

Henry Bevan explores the ethical dilema faced by those at the mercy of the technology giants.

A month ago at the Digital Book World in New York, New York University professor Scott Galloway said that Amazon, Apple, Facebook, Google were dragons disrupting the publishing world. They are knocking the ball so far out of the park, eventually they will knock it into another sport. He labelled the Big 4 “the Four Horsemen”.

Forget video. Since Facebook's F8 conference last week, the new hot topic is the humble chatbot.

Bots are by no means new to us. From the voice guiding you through a call centre to the spam in your inbox, they are ingrained in our lives to take on simple and repetitive tasks.

The member magazine and email newsletter have been the staple communications channels for membership organisations for years. But is it time to look at what more can be done?

According to reader surveys, the magazine is still often seen as a key member benefit. It is also often the ‘flagship’ creation of the organisation which showcases its expertise and purpose.

#1 The ‘issue’ mindset is on its way out – get creative!

The concept of an issue comes from the print mindset, particularly the monthly issue. We can’t expect members to behave the same way in the digital environment and await the digital monthly issue going live as eagerly as they did the print issue dropping onto their doormat.